What Information We Hold and Why
When you open an account with win69, we collect your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. These details are stored to verify your identity, process deposits and withdrawals, and keep your account secure. We also
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log device information such as browser type and IP address to detect unusual access patterns. Transaction records tied to your e-wallet are retained for compliance purposes under applicable law, and the duration of that retention depends on the regulations in force for eligible regions where our
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service is available. We do not sell your personal data to third parties. When you use a GoPay or OVO transfer, the transaction reference is recorded on our side but we do not store your full wallet credentials. Any marketing communication we send is based on
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your account preferences, and you can opt out at any time through your account settings. Data shared with payment processors is limited strictly to what those processors require to complete the transaction. Players in Jakarta and across Indonesia can request a copy of their stored data
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by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.